Sera4 Achieves ISO 27001 Information Security Management Certification

WATERLOO, ONTARIO, CANADA, January 26, 2022/EINPresswire.com/ — Sera4, a keyless access control solution provider, today announced it has achieved ISO 27001:2013 certification, demonstrating its commitment to the highest levels of information security management. The certification was issued by NQA, following a detailed and comprehensive Information Security Management System (ISMS) audit.

“Security is in our DNA,” says Jerod Klink, Chief Technology Officer at Sera4. “One of the key values of the access control platform we offer our customers is security, and achieving ISO certification demonstrates that our customers can be as confident in the security of their information as they are in the security of their critical infrastructure and assets. We’re committed to maintaining a robust ISMS that aligns to global best practices and standards for information security.”

Led by a cross-functional team, Sera4’s certification was a 16-month process. “We’re proud of everyone in the organization who contributed to this achievement,” says David Coode, Chief Executive Officer at Sera4. “We’ve always believed that digital security is at least as important as physical security, and this certification reflects our commitment.”

ISO 27001:2013 is the international standard that provides a framework for Information Security Management Systems (ISMS) to provide continued confidentiality, integrity and availability of information as well as legal compliance. Undertaking ISO 27001 certification helps mitigate the risk associated with customer and legal requirements such as the GDPR and potential security threats including: cyber crime, personal data breaches, vandalism / terrorism, fire / damage, misuse, theft and viral attacks.

About Sera4
Sera4 protects critical infrastructure in remote places around the globe. Sera4’s keyless platform for physical access control is both easy to use and highly secure. Operating across four continents, Sera4 provides security and identity control for some of the world’s largest service providers. To learn more about Sera4, visit www.sera4.com.

Schneider Electric Power Field Service Selects Teleporte Keyless Access Control to Secure Critical Assets

WATERLOO, ONTARIO, CANADA, January 13, 2022 — Schneider Electric Power Field Service, based in Canada, has selected Sera4’s keyless access control solution, Teleporte, to secure its critical field assets.

Schneider Electric provides digital energy and automation solutions for homes, buildings, data centers, infrastructure, and industry. The Power Field Service at Schneider Electric is responsible for the modernization and maintenance of existing electrical infrastructure and new installations, along with automations and energy management.

Schneider Electric selected Teleporte to address a unique challenge. The Power Field Service uses a state-of-the-art 3D scanner to collect inputs into engineering designs. The scanner is shipped to different regions around Canada, and the Operations team was struggling to find a solution to secure the Pelican case that holds the 3D scanner, without requiring a physical key to be mailed in a separate shipment.

A Teleporte-enabled padlock solved this problem for the Power Field Service Operations team. Administrators can issue digital keys via Teleporte, allowing the recipient of the 3D scanner to open the padlock via Bluetooth. In addition to the ease of access to the scanner case, the padlock and Teleporte provide more administrative control to the Operations team, giving them insights into where the asset is and who’s in possession of it, at any time.

Ivan Filipic, Director, Ecofit Canada at Schneider Electric Field Service, led the selection process for Teleporte. “Sera4’s access control solution is an example of how our society is going through a digital transformation,” says Filipic. “This solution solves our access control issues, and allows us to secure high-value and sensitive equipment or installations.”

Sera4 protects critical infrastructure and assets around the world. Teleporte, Sera4’s keyless platform for physical access control, is easy to use, highly secure, and offers best-in-class reliability. Operating across four continents, Sera4 provides security and identity control for some of the world’s largest essential service providers.

“We’re thrilled to provide the Schneider Electric Field Service group with a simple, secure, reliable solution to secure their 3D scanner and other high-value equipment,” says Eric Corej, VP of Global Sales at Sera4. “We look forward to continuing our relationship with Schneider Electric and working with them to secure their most critical assets.”

For more information about Sera4 access control solutions or to learn about partnering with Sera4, please visit https://www.sera4.com.

Introducing AP3T

Our first markets of CALA and Africa are really rough places. Our customers really care about physical security. Everything is built tough, and it’s normal for thieves and vandals to bring dedicated equipment to break into locks. We started with the AP3 padlock, with a 10mm boron steel shackle. This shackle is tougher than most of the things it secures, so thieves usually end up going after fences, hinges, hasps, or other weak points near the padlock. We don’t often hear a customer in those markets say “your shackle is too thick”.

When we introduced the long shackle, it was just as tough with 10mm boron steel as well. It was designed for applications where the extra length facilitated getting the padlock off and on based on hasp design.

As we expand across North America, we recognize that access control is often about compliance and ensuring that workflows follow the right steps, and are reported correctly, rather than about raw physical toughness. That’s not to say tough is bad, but sometimes the hasps just need a smaller shackle in order to fit. 8-10mm hasp diameters are common in Canada and the US.

We’re introducing the AP3T, a thin-shackle version of the AP3, to address these needs with compatible options for our customers. This makes it easy to add more points to the Teleporte keyless access control network without expensive and inconvenient retrofits.

AP3 with 10mm Boron Shackle on the left. AP3T with 7mm stainless shackle on the right.

In addition to the new AP3T, we’re also offering new add-ons, such as accessories for confined spaces, to ensure that, with Teleporte, you can secure almost any physical asset. Stay tuned for upcoming announcements about our line of hardware accessories.

Our goal is to provide a unified access control solution to our customers, to help them secure all their physical assets through a single secure, reliable, and simple platform. We’ve learned that many customers can benefit from a mix of boron, long and thin shackles, as well as our unlock controllers to enable a comprehensive keyless access control solution without a lot of retrofitting.

To learn more, book a demo or reach out to [email protected].

Sera4 Exhibiting at Expo Seguridad 2021

Because of the pandemic, it has been a very long time since we exhibited on a tradeshow floor. We couldn’t be more excited to be back! Come and visit us Tuesday through Thursday next week in Mexico City at the Expo Seguridad tradeshow. We’ll be exhibiting together with our local Mexican partner Protelecom at booth 1628.

Sera4 Certifies Symtech Innovations as Authorized Integrator

WATERLOO, ONTARIO, July 27, 2021 – Symtech Innovations (Symtech), a Richmond Hill, Ontario-based construction technology integration provider, has been certified under Sera4’s Authorized Integrator program.  

Symtech Sera4 Authorized Integrator

Founded in 1987, Symtech is an industry leader with over 30 years of experience providing electrical and communications cabling services, data center management, and converged technologies focused on delivering best-in-class solutions and services. 

Specializing in construction, retrofit, maintenance, and emergency response in both commercial and industrial sectors, Symtech’s multi-faceted strategy enables the company to address unique business and technology challenges. 
 
Symtech’s customers are made up of a wide range of industries, including financial institutions, manufacturing, hospitality, pharmaceutical, retail, academic institutions, transportation, distribution, warehousing, and data centers. Symtech is focused on providing customized, dynamic solutions to meet the needs of their clients, regardless of sector or market location.   
 
“Our goal at Symtech is to build a trusted alliance that delivers unparalleled technological solutions and services to increase productivity, decrease costs, and ultimately forge competitive advantages,” says Rob McAfee, Account Executive at Symtech. “With Sera4, we can take cybersecurity challenges head-on. For instance, this sector’s complex and dynamic environment makes identifying threats and assessing vulnerabilities difficult and requires that these tasks be addressed in a collaborative and creative fashion. Sera4 offers the critical infrastructure to address such cybersecurity concerns while simultaneously providing clients with the physical security and required related services.” 

Sera4 protects critical infrastructure in remote places around the globe. Sera4’s keyless platform for physical access control is both easy to use and highly secure. Operating across four continents, Sera4 provides security and identity control for some of the world’s largest service providers.  

“We’re thrilled to certify Symtech under our Authorized Integrator program,” says Eric Corej, VP of Global Sales at Sera4. “Symtech is the industry leaders in converged technologies, solving OT/IT and IOT challenges, as well as traditional and electrical services. We’re looking forward to partnering with the team to bring secure, scalable, and reliable access control solutions to their customers.  

To learn more about Symtech, connect on LinkedIn, visit www.symtech.com, and follow on FacebookTwitter, and Instagram. For more information about Sera4 access control solutions or to learn about partnering with Sera4, contact us

FortisBC Selects Sera4 Keyless Padlocks to Secure Electronic Vehicle Charging Stations

WATERLOO, ONTARIO, July 21, 2021 — FortisBC, a British Columbia-based utilities provider and a subsidiary of Canada’s largest privately-owned utility company, has selected Sera4 to provide secure, reliable, and scalable access control to its electronic vehicle (EV) charging stations.  

Fortis BC Logo

FortisBC owns and operates over a dozen Direct Charge Fast Charging (DCFC) stations throughout British Columbia, and needed a secure, modern solution for granting access to these stations without requiring traditional keys.  

Michael Leyland, Manager of Innovation Initiatives at FortisBC, led the implementation of Sera4. Prior to launch, Leyland had no visibility into who was accessing the DCFC stations, when they were accessing them, or how long they were there. Measuring contractor response time and reconciling invoices for work completed were challenging, because Leyland didn’t have access to automatic audit trails on FortisBC’s assets. 

“Sera4 is a game-changer,” says Leyland. “Being able to issue an electronic key for a contractor 200 kilometers away to service a charging station is a much better experience for us, our contractors, and ultimately our customers. That’s what Sera4 has done for us—we can get the critical infrastructure that our customers rely on back up and running faster, because we don’t have to worry about how we’re going to get a traditional key to the contractor that needs it.” 

Sera4 protects critical infrastructure in remote places around the globe. Sera4’s keyless platform for physical access control is both easy to use and highly secure. Operating across four continents, Sera4 provides security and identity control for some of the world’s largest service providers.  

“We’re thrilled to partner with FortisBC to provide a secure, reliable solution that helps them serve their customers better,” says Eric Corej, VP of Global Sales at Sera4. “We love that FortisBC is leveraging the insights and audit trails delivered by Teleporte [Sera4’s software platform]. That’s what we’re really selling—identity intelligence.” 

For more information about Sera4 access control solutions or to learn about partnering with Sera4, please visit https://www.sera4.com.

Sera4 Appoints LUKKO as Distributor for Turkey

WATERLOO, ONTARIO, July 6, 2021 – Sera4 has appointed LUKKO to distribute its keyless access control solutions in Turkey.  

Based in Istanbul, LUKKO, is a technology company specializing in sustainable and customizable security solutions. With a trained and experienced team, LUKKO offers its clients extensive solutions, from design to implementation, across the areas of security engineering, entry access control systems, digital locking technologies and high-security applications. 

LUKKO Turkey Logo

With a broad customer portfolio, LUKKO specializes in providing solutions to critical infrastructure companies, government agencies, manufacturing facilities, city hospitals, and educational campuses. 

While LUKKO works with a wide variety of customers, they have not yet had an opportunity to engage on a large project in the telecom sector, due to their limited capability to provide an appropriate access control solution. The team at LUKKO focused their research and reached out to Sera4 to discuss collaborating on projects for telecom and other industries.   

Oktar Öz, Co-Owner at LUKKO, is looking forward to bringing Sera4’s keyless access control solutions to his customers and closing a gap in their portfolio of product offerings. “We are very happy to team up with Sera4,” says Öz. “We see this as a good opportunity to expand our reach into new markets for us, and it is very exciting to do this with a leading solution provider.” 

Sera4 protects critical infrastructure in remote places around the globe. Sera4’s keyless platform for physical access control is both easy to use and highly secure. Operating across four continents, Sera4 provides security and identity control for some of the world’s largest service providers.  

“We’re thrilled to expand our network in Europe and bring the power of secure, scalable, reliable keyless access control solutions to Turkey and beyond,” says Eric Corej, VP of Global Sales at Sera4. “We’re looking forward to growing our relationship and helping Oktar and the team at LUKKO to bring secure, scalable, reliable access control solutions to their customers.” 

To learn more about LUKKO, connect on LinkedIn, visit www.lukko.com.tr, and follow LUKKO on Twitter or Instagram. For more information about Sera4 access control solutions or to learn about partnering with Sera4, contact us

Introducing Connected Latch

Like most padlocks, our AP3 Armored Padlock can be locked by anyone at any time. Just push down the shackle and the padlock will lock with no questions asked. This is very convenient and intuitive. However, when someone who is not using the Teleporte mobile application closes the lock, the event is stored on the lock and not immediately synchronized to the Teleporte Cloud in real time. Result: secured sites may appear to be open until the lock is opened again. Sera4 is introducing Connected Latch to give our customers the option between flexible closing and strict close procedures.

App screenshot in Connected Latch mode

Organizations who enable Connect Latch feature will immediately change the behavior of their padlocks. The padlock will only lock if the shackle is pressed down while instructed to by the mobile application. This way, the app will always record close events in real-time and the system will show an accurate status.

This feature is just another way we offer our customers a choice. In this case, between maximum convenience or maximum compliance.

Sign in to our Support Portal to access the user guide for this and other features.

Sera4 at Security Canada

Sera4 will be exhibiting at the Security Canada Spring 2021 show on June 9 and 10 along side our partners, Graybar Canada.

Sera4 Exhibiting at STAC 2021

Sera4 is teaming up with Graybar Canada to exhibit at the STAC 2021 Virtual tradeshow. The Structure, Tower and Antenna Council of Canada (STAC) is a safety standards body for telecom infrastructure in Canada. Sera4 is introducing easy safety and compliance applications enabled by keyless access technology for telecom site maintenance.