Sera4 Appoints Coastline Networks as Southern California Representative

WATERLOO, ONTARIO, January 26, 2021 – Sera4 has appointed Coastline Networks to represent its keyless access control solutions in Southern California.  

Coastline Networks Announcement Sera4 keyless access control security

 Based in San Clemente, California, and with 16 years of industry experience, Coastline Networks is focused on offering unique technology and network solutions to a variety of customers, including network integrators, data centers, cellular companies, and low voltage installers.  

Jeff Smullin, owner and founder at Coastline Networks, is looking forward to bringing Sera4’s keyless access control solutions to his customers. “(Sera4’s products) allow me to work in the the Distributed Antenna System (DAS) and cellular space with current customers. The lock controller also gives my integrators, low voltage installers, and data center partners an access control product to make all of their cabinets keyless.”  

As the owner of a growing company with a unique group of product lines, Smullin sees working with Sera4 as an opportunity to round out his portfolio and provide extra value to customers. “The security that the (Sera4) product brings to customers is unmatched,” says Smullin. “The ability to guarantee identity and the unlimited scalability gives our partners room to grow without additional fees.” 

Sera4 protects critical infrastructure in remote places around the globe. Sera4’s keyless platform for physical access control is both easy to use and highly secure. Operating across four continents, Sera4 provides security and identity control for some of the world’s largest service providers.  

“We’re thrilled to bring Jeff and Coastline Networks onboard as our representative firm for Southern California” says Eric Corej, VP of Sales at Sera4. “We’re looking forward to growing our relationship and helping Coastline deliver additional value, security, scalability, and reliability to their partners.” 

To learn more about Coastline Networks, connect with Jeff on LinkedIn, and follow Coastline on Facebook and Instagram. For more information about Sera4 access control solutions or to learn about partnering with Sera4, contact us.

Sera4 Certifies OptiNet as First Authorized Integrator in Western Canada

WATERLOO, ONTARIO, January 20, 2021 — OptiNet, a British Columbia-based technology services and solutions provider has been certified as Sera4’s first Authorized Integrator in Western Canada under a new certification program. 

Founded in 2001, OptiNet works with a range of organizations, from small business to enterprise, to provide telecom and IT consulting, structured cabling, and physical security services. With a number of clients across industries such as manufacturing, aviation, and municipalities, OptiNet was looking for a comprehensive wireless access control solution to offer its clients. 

James Robertson, Chief Executive Officer at OptiNet, sees an immediate opportunity for Sera4 solutions with a number of his municipal clients. “Municipalities are dealing with hundreds of doors and cabinets across hundreds of buildings. If a master key is lost, rekeying costs thousands of dollars and takes months,” says Robertson. “Offering a keyless access control solution to our clients allows us to disrupt the status quo. Often, our clients just accept that getting a key to a far-reaching area is inconvenient, or that rekeying is an expensive, time-consuming process. Sera4 solutions allow us to show our clients that there is a better way, and that we can solve a problem that they didn’t think could be solved.”  

Robertson believes that becoming a Sera4 Authorized Integrator is an excellent addition to OptiNet’s portfolio of solutions. “A key part of OptiNet’s vision and values is building a strong relationship with both customers and partners,” says Robertson. “We’re happy to partner with Sera4 and continue to build a strong relationship so we can continue to offer a more complete, comprehensive access control solution for our customers.”  

Sera4 protects critical infrastructure in remote places around the globe. Sera4’s keyless platform for physical access control is both easy to use and highly secure. Operating across four continents, Sera4 provides security and identity control for some of the world’s largest service providers.  

“We’re thrilled to certify OptiNet as our first Authorized Integrator in Western Canada and to provide a secure, reliable solution that helps them serve their customers better,” says David Coode, CEO at Sera4. “We’re looking forward to working together and growing our partnership.” 

For more information about Sera4 access control solutions or to learn about partnering with Sera4, contact us

FS Connect signs Master Distribution Agreement for sub-Saharan Africa with Canadian-based company, Sera4

FS Connect is excited to officially announce its partnership with Sera4 as the Master Distributor of their Keyless Access Control solution in sub-Saharan Africa.

Sera4 Armored Padlock

Sera4, a Canadian-based technology company which was founded in 2014, has expanded its presence into Central and South America, as well as the African continent, offering a keyless access solution which provides centralized management of digital keys through the use of smartphones.

This partnership allows distribution and support of the Sera4 access control solution within South and sub-Saharan Africa, enabling FS Connect to then also further support local businesses in offering the technology to their clients.

“Sera4 is such an exciting product for the African market as it offers truly disruptive innovation that is transforming access control technology like never before. We see this as a great fit / partnership as we focus more and more on cloud-based infrastructure” says Thabo Wessie, Managing Director of FS Connect.

“We’re thrilled to partner with FS Connect to bring secure, reliable, scalable keyless access control solutions to sub-Saharan Africa” says David Coode, CEO at Sera4. “We’re committed to protecting critical infrastructure around the globe, and we’re happy that FS Connect have selected us to round out their portfolio of security offerings.”

ABOUT FS CONNECT

FS Connect, a Johannesburg-based organisation, offers solutions in the life safety and electronic security industry, mostly driven by larger 4IR themes such as cloud computing and services, Internet of Things (IoT), Artificial Intelligence, and Video Analytics. See more here: https://www.fs-systems.co.za/fsconnect

CONTACT For more information contact Cathrine Herwill at [email protected].

We sell identity (not just access control)

Security. Reliability. Scalability. These are all things that we’re proud to provide to our customers, and that our customers have come to rely on. One thing we don’t talk about enough is identity. We have a suite of hardware and software solutions to help utilities, telecom, oil & gas, and other industries provide access control to their assets and critical infrastructure. But that’s not really what we’re selling. We’re selling identity intelligence, and we think it’s the most important thing we do.

The basics of identity intelligence are easy to understand: you want to know who’s accessing your assets, and when. That’s why our customers choose Sera4 over other types of access control solutions—in addition to high-quality wireless padlocks that eliminate the inherent challenges of traditional keys, Sera4 provides insights into which individuals are accessing your critical infrastructure, when they’re accessing it, and how long they’re staying.

Hand holding phone showing Sera4 access control app

These types of insights are useful for three reasons. First, and most simply, people behave better when they know they are being identified. We’ve found that vandalism on a telecom site is reduced by 60-80% when a person is tagged on site, and is held accountable for what happens while they’re there. Even when you have no bad actors in your organization or contractor network, that level of accountability helps ensure that individuals clean up and lock up the way they’re expected to.

Second, keyless locks provide automatic, real-time audit trails, eliminating the need for manual logs that are frequently subject to human error. For businesses that require audit trails for their own security or for certifications like ISO 9001, keyless locks provide much easier collection of these activity logs.

And third, and maybe most interestingly, is that once you know who is accessing controlled assets when, and how long they’re staying, you can learn a lot about processes in your organization, and how to optimize them and make them more efficient. This is why we released Work Sessions; using Teleporte, our customers can understand the flow of on site work, and gain insight into how long specific components of a process take.

Screenshot of Sera4 access control dashboard with map and audit log

Regularly analyzing audit trails and entry/exit data allows you to create a baseline for how long specific jobs take, and use that information to make better decisions. For example, these insights can help you define scope of work and billing with contractors. They can help you reconcile invoices for work performed—in fact, one of our customers is considering adding opening and closing the Sera4 lock to the SOP for all contractors, so he can analyze the data and find areas for improvement. The insights from Teleporte can also help you determine the capacity of and forecast changes for your workforce.

Our solutions allow our customers to manage identity across any number of sites, in any location, at scale. Whether you need 10 locks and keys, or 10,000, we provide a complete feature set and predictable, transparent pricing. If you’d like to see our solution in action, or learn more about how our customers are using Sera4 to safeguard their most critical assets, contact us.

Sera4 releases Device Restriction

We just completed updates of our Teleporte Servers (3.7) and released our Mobile App (5.5). We’re excited to share that Device Restriction is now available to all our Teleporte Enterprise subscribers.

This new feature gives control to Teleporte Administrators to limit the number of mobile phones to which Teleporte users can download keys. We are aware that some users are sharing their Teleporte credentials with other contractors to share keys. This practice obviously undermines the accuracy of the access logs and may expose our customers to risk of unauthorized entry. Administrators can now easily enable Device Restriction with a selection in the admin console.

Device Restriction works despite the upgraded privacy controls in the latest mobile operating systems. Users with multiple mobile devices connected with a Teleporte account will receive a message that only their primary device will download keys. In the event that they switch devices, as simple message to their administrator will update their primary device registration.

Device Restriction is another way that Sera4 innovates to provide security in keyless access. It will also improve the accuracy of your access logs. Please visit our support portal or contact us if you are interested in training on this new feature.

We’re moving!

As of today, we’ve moved our headquarters to a new larger office. Not only does this accommodate our growth, but we now on the ground level with on-site warehouse and production areas.

Our new mailing address is

Sera4 Ltd.
100-630 Weber Street North
Waterloo, Ontario
Canada
N2V 2N2

We plan to hold an open house, but we will have to wait until it is safe, after the pandemic.

Sera4 (Virtually) Exhibiting at AfricaCom 2020

In recognition of the continuous growth in demand for reliable access control in Africa, Sera4 is committed to supporting and developing its customer base in Africa. Sera4 will be virtually exhibiting at the Africacom 2020 tradeshow on November 9-12. Register here for a free visitor pass. Come speak with us.

Sera4 Introduces Authorized Integrator Program

Sera4 is pleased to announce its Global Authorized Integrator Program. This program creates a reliable support structure for contractors and installers who install and service Teleporte. It provides a uniform quality of service to our end users.

Some benefits of the program include structured training for installers, access to a comprehensive knowledge base, preferential Sera4 support, and the opportunity to access the Warranty+ extended warranty program

Sera4 has already signed up our first Authorized Integrators. Contact us if you are interested to join the program or if you need to locate an Authorized Integrator.

Sera4 releases Work Sessions

Sera4 is thrilled to announce that we have launched Work Sessions. This represents a significant advancement of our Site Assurance module in Teleporte. Work Sessions is available now to all Teleporte Enterprise subscribers. 

Over years of digitizing access control for industrial infrastructure, we see a consistent story emerging. Access and time-on-site is more complex than it is for someone getting into a safe or opening a bicycle lock. Often, teams access sites and sometimes arrive and leave at different times. There are usually several locks or access points on a site. With Work Sessions, we are making the process of access management and site security much more fluid and powerful.

Linking Event Records

With Work Sessions, we group Teleporte activity from the moment the first person arrives on-site and checks in, to the time the last person leaves. This means that once a site is open, locks can be open and closed within a work session without opening and closing the site. A different person may close the site and mark it as secure (all locks registered closed).

The interconnectedness of events in a Work Session

A record of the links between events in a site visit can be as powerful as it is convenient.

  • Understand how long a job takes to complete on site, and even get verified timing on specific components of a job
  • Have workers take accountability for ensuring the site is secured when leaving
  • Control who gets access based on prior behavior
  • and more

All of this is automatic and in the background while you enjoy the benefits of going keyless with Teleporte.

Available Now

To access the latest features including Work Sessions, Teleporte users will upgrade to the Teleporte App version 5.4. Our servers are already updated.

Click here for access to the latest documentation on the Teleporte Features and learn more, or contact us. We would be pleased to arrange a demonstration of Site Assurance and what it can do for you.

Sera4 appoints Precision Marketing as US Sales Engineers

Sera4 is pleased to announce that Precision Marketing Inc. is now the exclusive frontline Technical Sales Representative firm for the Sera4 keyless access control product line for the Telecom, Utility, Transportation and Military/Aerospace markets for the following U.S. states: AL, AR, CT, DC, DE, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MS, NC, ND, NE, NH, NJ, NY, OH, OK, PA, RI, SC, SD, TN, TX, VA, VT, WI, WV.

Now in it’s 46th year of operation, servicing 37 US states, and a team comprised of 16 field solutions engineers and 7 inside support staff, PMI has established itself as a technical representation leader in markets such as Telecom, Utility, Transportation and Military/Aerospace. 

The partnership with PMI is effective immediately and it is a clear demonstration of Sera4’s commitment to serve the keyless digital access control market in the United States.