Sera4 Protects at Exploreservice

In Argentina’s province of San Juan, Exploreservice’s main offices and workshops store critical materials such as explosives. Exploreservice is a rock driller; excavating for the mining sector and for civil construction works, such as the layout of new roads.

The Need

Exploreservice needed strict access control to tools and magazines for handling explosives. They needed traceability of the materials, and records of the people who accessed them. They needed a robust solution that could work outside without issues. The most demanding requirement came from the remoteness of their storage facilities: They are often difficult to access, and often without connectivity or communications.

“Before adopting Sera4 padlocks, we used conventional locks. Workers would routinely forget and lose keys, causing us to break and change locks often. The protection we had then was more rudimentary and basic. Since learning about keyless locks, we have been looking for them until we finally got several units to start up in our plant. We now have more fluid and secure control of our facilities, since Teleporte tracks the entry and exit of people”, comments Alejandro Acosta, partner Manager of ADL S.R.L/ Exploreservice.

And he adds: “In addition to the security of such a robust and efficient padlock, what interested us in the Sera4 solution provided by ABEI was the management of information and control of all the movements of a secured area with keyless padlocks and controllers. This optimizes performance and streamlines our operations”.

The Challenge

“Most of the time we do not have connectivity and communication, and the terrain can be difficult. When workers arrive, it’s a massive inconvenience if they have a problem with the lock. The costs incurred by the simple act of replacing a lock or a key in such a remote and difficult to access site is surprisingly high”.

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An Exploreservice storage facility

The Solution

“After significant discussion, we decided to adopt Sera4. Now, with this solution implemented, the problem is solved. We have the safest job, and we even have ways to get the job done with little or no connectivity, thanks to the manual option of padlocks and locks. We can really say that Sera4 is solving multiple problems for us that may sound simple in a city, but that turn out to be a great complication when we are far away in the countryside”, explains the executive.

In the past, Exploreservice suffered some internal losses due to a lack of effective control, and some lack of records in handling the flow of spare parts and tools. Alejandro Acosta highlights that now, by having traceability and a strict record of the person who enters and at what time, that diversion gap is significantly reduced. According to Acosta, “the great advantage of the product is that it has great flexibility and offers a range of possibilities…so we hope to discover new tools that will be useful in various areas of our company’s development.”

The Implementation

The executive explains that crafting the deployment plan was the longest part. The installation of the product itself was easy. “For this, the support and advice that ABEI gave us was of vital importance. Both in listening to needs and in advising for optimal coverage, as well as in projecting needs to be implemented by the Company”.

He highlights the contribution of ABEI, whose permanent support proved to be essential. ABEI delivers with immediate help and assistance, in addition to addressing any concerns. ABEI has proven to be “a strategic partner in the area of ​​security”.

An AP3 padlock on the back of a metal storage container at Explorservice

This article was written by Revista Innovacion, originally in Spanish. Click here for a video about this case.

Sera4 Announces SLC2

A New Standalone Lock Controller for Keyless Access

WATERLOO, ONTARIO, CANADA, September 13, 2022 — Sera4, a keyless access control solution provider, today announced the SLC2, a new keyless lock controller that integrates the power source for an electro-mechanical lock.

“Having the controller power a lock is revolutionary,” says Jerod Klink, Chief Technology Officer at Sera4. “Today, most installations include wiring for a lock, power and door sensors. Finding power, running wiring to the door, through the frame and into the lock is the most complex and expensive part. With SLC2, you can install everything on the inside of a door. It’s much simpler, easier and cost effective.”

Targeted for use in cabinets, shelters, and enclosures in critical infrastructure, SLC2 works out of the box with locks that require 12V and less than 1A to drive. This covers most electro-mechanical locks, including electric strikes, drop bolts, slam latches and swing handle locks. SLC2 is appropriate for retrofitting the control of existing access systems using keys, codes, cards or fobs, as well as for new construction.

“Sera4 padlocks and controllers have never needed a wired data connection to a central hub. In that sense we’ve always been wireless,” says David Coode, Chief Executive Officer at Sera4. “With SLC2, we are going a step further because this controller doesn’t need to wire to power either. This is a big deal for installers, which also saves money for our customers.”

Sera4 is celebrating the launch of SLC2 with two open BBQ lunches. One occurs September 12 at Graybar at 130 Hayward Avenue in Kitchener, ON and the other on September 13 at 7245 Hwy 50 in Woodbridge, ON. SLC2 will be on display for the public featuring live demos at these events.

SLC2 is in production now with volume availability in October. Just like the AX5 lock controller, SLC2 is made in Canada.

About Sera4
Sera4 protects critical infrastructure in remote places around the globe. Sera4’s keyless platform for physical access control is both easy to use and highly secure. Operating across four continents, Sera4 provides security and identity control for some of the world’s largest service providers. To learn more about Sera4, visit www.sera4.com.

Dronedek to offer secure keyless access control with Sera4

WATERLOO, ON – August 29, 2022 – Dronedek, known for its automated “mailbox of the future”, a device that secures and temperature-protects traditionally or autonomously delivered food, mail and packages from any delivery service, today announced their partnership with keyless access control provider Sera4.

“We’re locking arms with technology leaders like Sera4 to help build a robust ecosystem for our users,” said Dronedek Chairman and CEO, Dan O’Toole. “Through this partnership, Dronedek will have a secure way to grant temporary access to delivery and pickups services by issuing digital keys.”

O’Toole said there are several benefits to keyless access control including speed, convenience, and flexibility. “Additionally, in keyless systems, users don’t need to carry badges, keys, or fobs. This is especially important in an increasingly contactless and post-pandemic world.”

In the future, Sera4 may provide Dronedek with additional features beyond keyless access control. The company also offers market-leading software and hardware, connecting a network of controlled access through smart digital and physical locks.

“We are excited to be a member of Dronedek’s distinguished partner portfolio,” said Sera4 VP of Global Sales, Eric Corej. “The Sera4 Teleporte platform is a scalable and end-to-end encrypted keyless access control solution which provides secure and reliable access to the Dronedek through the use of a mobile device such as a smart phone or tablet.”

Dronedek plans to integrate Sera4 mobile access control in select phases of upcoming pilot programs. Recently, the company completed the first phase of its inaugural pilot in Lawrence, Indiana, where, for the first time in the world that First-Class mail was delivered to Dronedek smart mailboxes by USPS mail carriers, as well as one of Indiana’s first drone deliveries of a McDonald’s Big Mac and french fries.

Sera4 recognized by Softguard as Partner

Sera4 was recognized today as an official technology partner by Softguard. We are proud to partner on security solutions with them, focused on our Latin American customer.

This integration facilitates more options to integrate into security ecosystems easily for our customers, with benefits such as real-time notifications from Teleporte and dynamic reporting.

Solarpack chooses Sera4 for Solar Farms in Chile

Originally published in Spanish by RevistaInnovacion, on 4 July 2022.

Without the need for a data network, power supply or installation, Sera4’s keyless access control solution for critical and remote sites is 100% offline. This implementation case teaches how a Spanish company manages access for qualified personnel to its electrical installations throughout Chile.

Solarpack needs access control

Solarpack is a Spanish-owned company specializing in the development, construction and operation of large-scale photovoltaic solar projects, with a presence in fast-growing markets in Europe, North America, Latin America, Asia and Africa.

They have commissioned 211.6 MW at ten sites in Chile. In 2021, changes in Chilean law regulated the operation and maintenance of low, medium and high voltage facilities. Many companies are implementing systems to comply with the requirements of regulation NFPA70-E.

Solarpack selects Sera4

Solarpack chose Sera4 keyless access control because:

  • AP3 padlocks do not require any type of installation, power supply or data network.
  • The solution works 100% offline, which is very important for remote parks with low connectivity.
  • The possibility of issuing digital keys from Solarpack headquarters in Santiago de Chile, to users located in any solar park.

Now, only qualified personnel enter its electrical installations and it is in compliance with regulations.

Results of the deployment

The first phase of deployment covered solar parks located in Calama, Granja and Pozo Almonte. All these sites are located in the Atacama desert, the driest in the world, an ideal place for the installation of solar parks but a huge challenge for any type of equipment to be installed.

After a quick implementation, Solarpack received the training and started using Teleporte. In the first two weeks of operation, we could automatically track 382 visits to the equipped facilities. This audit also allowed to control that the sites have been closed correctly and the duration of each visit.

Once the implementation of the solution in Calama, Granja and Pozo Almonte is completed, Solarpack will continue with the remaining solar parks in Chile.

Click here to download a reprint of this Customer Story.

Cerento Selects Teleporte Keyless Access Control to Centralize Access Management

WATERLOO, ONTARIO, June 1, 2022 – Cerento Inc., an EPC (Engineering, Procurement and Construction) Company headquartered in Riverton, WY, has selected Sera4’s Teleporte keyless platform to provide centralized management for site access and security.

Cerento designs, installs and maintains a variety of customer fixed wireless, microwave and fiber optic networks across the US. Part of Cerento’s core offering is a network management service, which monitors and maintains client networks ensuring reliable service around the clock.

Site and service maintenance often requires immediate physical access. Before adopting Teleporte, Cerento customers struggled with site access and security.   Access codes were lost, locks were being cut and delays were caused by access issues to critical network infrastructure.

Teleporte keyless access has resolved those persistent issues. Sera4 armored keyless padlocks were installed at all critical access points. These are easily reassigned from one point to another as requirements demand. Without having to coordinate physical keys to enter sites, Cerento freed up more time to work on other projects and issues.

“The Sera4 Teleporte access control solution has streamlined our site security and access.  We have been able to easily and cost effectively adapt our existing locks with the Sera4 locks and onboarding the new systems into Teleporte is easy and quick!” says Kim Kobbe, President of Cerento. “We were up and running with it in no time.”

With the access problems addressed, Kobbe described how Cerento found added value in not having to rekey locks anymore. Cerento has also been able to optimize their operations further based on profiled access data collected over time.

Sera4 protects critical infrastructure in remote places around the globe. Teleporte, Sera4’s keyless platform for physical access control, is both easy to use and highly secure. Operating across four continents, Sera4 provides security and identity control for some of the world’s largest service providers.

“It is a privilege to work with and support Cerento’s organization with Teleporte keyless access,” says Eric Corej, VP of Global Sales at Sera4. “We are designed for telecom infrastructure service for harsh locations and for harsh climates, which meets the requirements for Cerento’s applications. It means a lot to us to create real value as we solve problems in the broadband space.”

For more information about Sera4 access control solutions or to learn about partnering with Sera4, please visit https://www.sera4.com

Sera4 Joins ALAS

La Asociación Latinoamericana de Seguridad ALAS, es el grupo de empresas líderes en la industria de la seguridad con alcance en Latinoamérica y El Caribe; en esta asociación convergen Fabricantes, Distribuidores, Integradores, Proveedores de Servicios, Profesionales de la Industria y Clientes Finales.

Ser parte de este exclusivo grupo de compañías nos permitirá aportar al crecimiento y mejora de las prácticas empresariales en aspectos de seguridad y mantenernos actualizados de las necesidades y nuevas oportunidades en el mercado. 

Con una base de datos de más de 70.000 inscritos, un alcance regional y socios estratégicos, podremos posicionarnos como la marca líder en el control de acceso sin llave y participar de la especialización y el crecimiento de la industria de la seguridad en todo Latinoamérica.

Sera4 is now proud to be a Plus member of the ALAS community.

Certified Ethical Hacker (CEH)

Sera4 is, first and foremost, an information security company. Earlier this year, we achieved ISO 27001 certification to demonstrate our commitment to cybersecurity. That project involved adapting all our company processes to match cyber-secure best practices. But we didn’t stop there.

We’ve also recognized the need for cyber-certified personnel to ensure we have the necessary expertise on staff. We’re proud to announce that we now have a Certified Ethical Hacker (CEH) on our team at Sera4.

What does CEH mean and do for our organization?

Ethical hackers (or white-hats) focus heavily on the hackers perspective. In the cyber world, we have primarily those who hack people (called the red team) and those who defend and fortify against them (called the blue team). The blue team learns both the toolsets and the perspectives of hackers and learn and constantly apply blue team logic to red team activities. Ethical hackers are blue team. They spend time actively doing reconnaissance activities, learning about new ways to break into a system, and then put up barriers to defend against them.

Ethical hackers certifications are another way that Sera4 continues to raise the bar on security and defence. When combined with penetration testing, this approach provides the best overall end-to-end security. We’re actively staying ahead of the pervasive threats that are becoming more common every day.

To learn more about CEH and understand why it should be a requirement for any connected service today, contact us.

Sera4 exhibiting at CannaCon 2022

Sera4 will be exhibiting at CannaCon 2022 this Thursday and Friday in Oklahoma together with our friends from PSA. The cannabis industry has strict requirements on controlling access to plants and products. Teleporte also generates the required trusted access audit trails automatically.

Please stop by and say hello if you are at the show.

Clearwater County Selects Teleporte Keyless Access Control to Secure Broadband Assets

WATERLOO, ONTARIO, CANADA, March 22, 2022 /EINPresswire.com/ — Clearwater County, a rural community in Alberta, Canada, has selected Sera4’s Teleporte keyless platform to provide secure, scalable, and simple access control for its Broadband Internet assets.

Clearwater County’s Broadband Internet Project aims to deliver high-speed Internet connectivity to the residents and businesses in the county. Most of the County is under-served by available internet services, especially those that meet the standards of the Canadian Radio-television and Telecommunications Commission’s (CRTC) standards for broadband speeds. This multi-year initiative requires the establishment of a high-capacity broadband backbone structure throughout the County, which has required new critical infrastructure and cooperation between the County and internet service providers (ISPs) and wireless internet service providers (WISPs).

Clearwater County covers an area of almost 18,700 km2 and the infrastructure supporting the Broadband Internet Project is spread across the County. With some sites located hundreds of kilometres from the County’s central administration offices, issuing physical keys to employees, contractors, and service providers was logistically challenging. While the sites themselves are open access, the County shares secure facilities with the ISPs and WISPs, and different keys need to be issued to different technicians and contractors to service the infrastructure. Tim Quinn, Broadband Technologist at Clearwater County, wanted to eliminate key and pass card management altogether, and sought a solution that would allow his team to grant and revoke access to various users, as needed, without having to travel to remote sites.

“Teleporte provides a unified platform that makes it easier to manage access throughout the broadband network, and saves us the time, effort, and cost related to lost keys, changing locks, or replacing access cards,” says Quinn.

Clearwater County trialed Teleporte-enabled lock controllers on a shelter in Ferrier, Alberta. Quinn was impressed that the solution stood up to the harsh conditions of a Canadian winter, and they built two new shelters with lock controllers pre-installed. The plans for expansion of the Teleporte solution include swing handles with lock controllers on the client side, allowing ISPs to access their cabinet bays, and Teleporte-enabled padlocks on the site gates. This deployment approach will assure a fully keyless workflow at the site, which delivers operational efficiency, and will provide detailed access logs, which contributes to site security.

“Teleporte is easy to configure and allows us to provide short- or long-term access to different sites, locks, and doors, all through the same platform,” says Quinn. “We can issue and revoke keys from anywhere. If someone leaves the County, or an ISP, or a supplier has a technician leave the company, it’s easy to remove them from the platform. That’s worth its weight in gold”.

Clearwater County has also found that using Teleporte adds an additional layer of safety for contractors and technicians. “When we send out a work order, we know when the technician arrives and leaves,” says Quinn. “This is important when we’re sending people to remote sites; if someone doesn’t show up or lock up as expected, it gives us a heads up that we should check on them.”

Sera4 protects critical infrastructure in remote places around the globe. Teleporte, Sera4’s keyless platform for physical access control, is both easy to use and highly secure. Operating across four continents, Sera4 provides security and identity control for some of the world’s largest service providers.

“We are thrilled to work with Clearwater County, and it’s a privilege to serve and support projects that help enable the delivery of Broadband Internet,” says Eric Corej, VP of Global Sales at Sera4. “We look forward to working with Tim as he expands the use of Teleporte throughout the County, and we’re proud to provide a solution he can count on to keep the residents and businesses of Clearwater County connected.”

For more information about Sera4 access control solutions or to learn about partnering with Sera4, please visit https://www.sera4.com

Click here to download a reprint of this Customer Story.