Sera4 Joins ALAS

La Asociación Latinoamericana de Seguridad ALAS, es el grupo de empresas líderes en la industria de la seguridad con alcance en Latinoamérica y El Caribe; en esta asociación convergen Fabricantes, Distribuidores, Integradores, Proveedores de Servicios, Profesionales de la Industria y Clientes Finales.

Ser parte de este exclusivo grupo de compañías nos permitirá aportar al crecimiento y mejora de las prácticas empresariales en aspectos de seguridad y mantenernos actualizados de las necesidades y nuevas oportunidades en el mercado. 

Con una base de datos de más de 70.000 inscritos, un alcance regional y socios estratégicos, podremos posicionarnos como la marca líder en el control de acceso sin llave y participar de la especialización y el crecimiento de la industria de la seguridad en todo Latinoamérica.

Sera4 is now proud to be a Plus member of the ALAS community.

AP Towers Selects Teleporte Keyless Access Control to Secure Telecom Towers

WATERLOO, ONTARIO, February 8, 2022 – AP Towers, a telecommunications tower and other passive telecommunications infrastructure provider in Myanmar, has selected Sera4’s keyless access control solution, Teleporte, to provide secure, reliable, and scalable access control to its telecommunications tower and other assets. 

Paul Jacob, Operations Manager at AP Towers Myanmar, lead the implementation of Teleporte. “The most compelling feature (of Teleporte) is the use of a mobile application to lock and unlock the padlock. This eliminates the use of physical keys,” says Jacob. “The mobile app also eliminates the challenges associated with key management. When users request a key from the Operation Centre, it’s easy to issue an electronic key via Teleporte and provide the appropriate access.”  

Sera4 AP3 padlock securing gate on AP Towers Myanmar assets

Teleporte also provides AP Towers with the insights needed for operational improvements. “Through the integration of Sera4 to our net map, our Operations team is able to see, in real-time, anyone accessing our sites, and the time and durations of the visits,” says Jacob. “The access logs generated by Teleporte help us analyze our planned activities and gives the Operations team the data to make improvements.” 

Sera4 protects critical infrastructure in remote places around the globe. Teleporte, Sera4’s keyless platform for physical access control, is both easy to use and highly secure. Operating across four continents, Sera4 provides security and identity control for some of the world’s largest service providers.  

“We’re thrilled to partner with AP Towers to provide a simple, secure, and reliable solution that helps them protect critical infrastructure and serve their customers better,” says David Coode, CEO at Sera4. “We love that AP Towers is leveraging the insights and access logs delivered by Teleporte. That’s what we’re really selling—identity intelligence.” 

“AP Towers aims to be the number one tower company in Myanmar,” says Jacob. “We’ll accomplish this by using all the latest technology, including the keys that secure our infrastructure.” 

For more information about Sera4 access control solutions or to learn about partnering with Sera4, please visit https://www.sera4.com 

Sera4 Introduces Authorized Integrator Program

Sera4 is pleased to announce its Global Authorized Integrator Program. This program creates a reliable support structure for contractors and installers who install and service Teleporte. It provides a uniform quality of service to our end users.

Some benefits of the program include structured training for installers, access to a comprehensive knowledge base, preferential Sera4 support, and the opportunity to access the Warranty+ extended warranty program

Sera4 has already signed up our first Authorized Integrators. Contact us if you are interested to join the program or if you need to locate an Authorized Integrator.

Sera4 appoints Precision Marketing as US Sales Engineers

Sera4 is pleased to announce that Precision Marketing Inc. is now the exclusive frontline Technical Sales Representative firm for the Sera4 keyless access control product line for the Telecom, Utility, Transportation and Military/Aerospace markets for the following U.S. states: AL, AR, CT, DC, DE, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MS, NC, ND, NE, NH, NJ, NY, OH, OK, PA, RI, SC, SD, TN, TX, VA, VT, WI, WV.

Now in it’s 46th year of operation, servicing 37 US states, and a team comprised of 16 field solutions engineers and 7 inside support staff, PMI has established itself as a technical representation leader in markets such as Telecom, Utility, Transportation and Military/Aerospace. 

The partnership with PMI is effective immediately and it is a clear demonstration of Sera4’s commitment to serve the keyless digital access control market in the United States.

Deploying Teleporte during the pandemic

The COVID-19 pandemic is the biggest adjustment in business operations in a generation. Authorities worldwide are asking everyone to stay home or to maintain a social distance from others if we need to go out. No one knows how this situation will evolve, how long until we get a vaccine, and what permanent effects will persist in a “new normal”.

At Sera4, while we can’t practically retool to make facemasks, we can help with social distancing and help to monitor remote sites when technicians visit less frequently. Teleporte’s keyless infrastructure means that you grant access virtually – no handing out keys, cards or fobs; no paper sign-in sheets. You can make your process more efficient and secure, while maintaining the social distance that is now required. 

A lot of people we speak with are concerned about the risks of going digital on something as important as site access control. No one wants a system that doesn’t work as intended every single time, and many people are afraid of the risks of a hacking attack. These are legitimate concerns, given the poor reliability of many new technologies and the steady stream of bad press about smartlock solutions that have been hacked.  

We are very aware of these concerns and work hard to address them. Starting from a security infrastructure that has its roots in BlackBerry, we have built Teleporte to be the most secure keyless access system, built on a patented system that uses digital certificate – just like internet banking. Having measured a 99.97% access success rate over the last 1 million openings on the Teleporte network worldwide, we maintain that Teleporte is as reliable as a traditional lock and key.

We’ve also made Teleporte a very safe and simple system to deploy. Being a cloud-based solution, it requires no IT integration project, no servers, no data connections, no power (in the case of our padlock), no maintenance routines. Just install a padlock or a lock controller on your door, enclosure or gate and visit teleporte.sera4.com to manage access. And that’s it!  

Contact us or our network of distributors and integrators to learn how Teleporte is the right solution to roll out in the face of social distancing. Or click here and take a look through some of our information to decide for yourself.

Teleporte Cloud Server 3.4 Launched

Cloud server 3.4 introduces one major new feature: 3.0 of the REST API.  This new API has additional security controls, allows for multi-organization control and surfaces new features and better performance than the existing API.  API onboarding and usage instructions can be found publicly at https://apidocs.sera4.com. Existing customers using the prior generation API will not be affected and a sunset date will be announced sometime in the future.

In addition, we have added support for flexible lock licensing. This feature tacks the exact license dates and features for each lock, allowing organizations to supplement additional locks with licenses at any time. Administrators may now see greyed out icons for features which can be enabled via additional licenses.

Finally, small feature fixes have also been implemented that target improved readability of reports, the usability of the administration dashboard as well as performance fixes for the download of digital keys to mobile devices.

Teleporte 5 now available for iOS

We’re excited to share that the Teleporte 5 mobile app for iOS is now available on the Apple App Store. This new release brings the current Teleporte experience to iPhone, aligning with the look and feel of the latest Android releases. This release is part of our ongoing commitment to compatibility with as many smartphones as possible.

Teleporte Android App 5.0

Today, Sera4 released version 5 of our Teleporte mobile app on the Google Play Store. Version 5 introduces full compatibility with the Teleporte Single Sign-On servers. From now on, users will sign in to the Teleporte app on their mobile phones and are be provided with the choice of organizations where they have memberships throughout the Teleporte network. In addition, there are a number of improvements in the user experience.

The Teleporte mobile app remains free for anyone with an Android device to download and use.

Announcing Teleporte Server 3.3

We’re happy to share that Teleporte Server 3.3 is released today. All Enterprise customers are going to have access to the new features immediately. Server 3.3 introduces a two new features.

Failsafe Unlock allows administrators to give a temporary access code for a specific lock that can provide access without a smartphone. This is useful in emergency situations where there is no data connectivity on a smartphone or a phone battery is dead. The event is still recorded on the Teleporte event logs with the user that the administrator specified when he provided the FSU code.

Enterprise smart lock maker Sera4 of Waterloo secures $1.5M financing from BDC Capital

KITCHENER and WATERLOO, November 4, 2019—Sera4 of Waterloo, Ontario has secured non-dilutive growth financing totalling 1.5 million dollars from BDC Capital’s Growth & Transition Capital division. Sera4 makes enterprise-grade locks that are opened wirelessly with authorized users’ smartphones. Its technology affords greater security and efficiency as there are no physical keys in circulation and no anonymous access.

Sera4 was founded in 2014 by Jerod Klink, a former software engineer at BlackBerry. He was joined two years later by David Coode, a senior manager at ON Semiconductor, who took on the role of CEO. Sera4 has enjoyed early success with substantial sales to telecommunications service providers and tower operators in Mexico. It is now expanding in North America and elsewhere in the world as well as penetrating other industries with critical installations requiring access control.

“BDC Capital’s financial support is an integral part of our overall growth plan at Sera4,” says CEO David Coode. “The financial products and advice from BDC fit perfectly with our needs at this stage, and dealing with BDC Capital has been a pleasure.”

This transaction was conducted by Mark Lunick, Director, Growth & Transition Capital for Southwestern Ontario at BDC Capital. “Sera4 has solved a big problem for companies that need to give controlled access to their critical infrastructure,” comments Lunick. “The market for Sera4’s technology is considerable. The go-to-market strategy that management is now deploying is very well thought out and includes a deep pipeline of potential customers.”

About Sera4

Sera4 Ltd. is a leading supplier of keyless physical access control for critical infrastructure. It provides cyber-resilient site access automation and identification at scale, solving real challenges in operations while reducing significant asset losses. Sera4 solutions currently secure customers throughout the Americas and in Africa. Sera4 is headquartered in Waterloo, Ontario.

About BDC Capital

BDC Capital is the investment arm of BDC—Canada’s only bank devoted exclusively to entrepreneurs. With more than $3 billion under management, BDC Capital serves as a strategic partner to the country’s most innovative firms. It offers a full spectrum of risk capital, from seed investments to transition capital, supporting Canadian entrepreneurs who wish to scale their businesses into global champions. Visit bdc.ca/capital.