Sera4 presenting at Africa Accelerating 2019

Daniel Galeano of Sera4 will sit on a panel on Tuesday October 29th at 3:20 pm on Canadian Success Stories: Lessons from companies who have made it in Africa. This panel will be part of the Canada-Africa Chamber of Business annual forumAfrica Accelerating 2019which will be held on October 29-31, in Toronto.

IMPACT Technical Products appointed as Representative for the Canadian Market

Sera4 (Waterloo, ON, Canada), is pleased to announce that IMPACT Technical Products (Mississauga, ON, Canada) is now the exclusive Manufacturer Representative for the Sera4 Teleporte keyless access control product line for the Canadian market.

Now in its 15th year of operation, IMPACT Technical Products (IMPACT) has established itself as a technical representation leader with a coast to coast presence in Canada. Although IMPACT supports all markets, the IMPACT engineering and support team specialize in addressing the mission critical, utility, transportation, industrial and communication service provider markets, which are all verticals that will greatly benefit from the Sera4 Teleporte keyless access control solution.

The partnership with IMPACT is effective immediately and it is a firm demonstration of Sera4’s commitment to assertively address the keyless digital access control market in Canada.


Sera4 (Waterloo, ON, Canada) est heureuse d’annoncer qu’IMPACT Technical Products (Mississauga, ON, Canada) est désormais le représentant exclusif pour la gamme de produits de contrôle d’accès sans clé Sera4 Teleporte pour le marché canadien.

Bien que IMPACT prenne en charge plusieurs marchés, son équipe d’ingénierie et de support se spécialise dans les marchés des fournisseurs de services critiques, de services publics, de transport, industriels et de communication, tous des secteurs qui bénéficieront grandement de la solution de contrôle d’accès sans clé Sera4 Teleporte.

Le partenariat avec IMPACT entre en vigueur immédiatement et témoigne de la détermination de Sera4 à s’attaquer de manière affirmée au marché de la commande d’accès numérique sans clé au Canada.

Sera4 Featured in the Globe & Mail

We have been prominently featured in one of Canada’s two national newspapers today. The online feature story can be found here.

FS-Systems represents Sera4 in Africa

FS-Systems, a South African company, has announced that they are representing Sera4 in Africa. We are excited to have FS-Systems supporting Teleporte in Africa with local supply and support.

The press release can be found here.

Interview with TowerXchange: Latest perspective

TowerXchange just released an interview with Sera4, with latest insights on access control in the tower and telecom markets. If you are not a TowerXchange subscriber, get in touch with us and we’ll send you a copy.

Sera4 featured in National Post

Sera4 is featured as an EDC success story in today’s print edition of the National Post. The online version can be found here.

American Tower selects Sera4 for Latin America Perimeter Security

Sera4 has announced that they are equipping American Tower Corporation sites in Latin America with their Teleporte access control solution and AP3 Armoured Padlock for perimeter access control at sites throughout Latin America. The Teleporte solution, together with Sera4 padlocks and controllers, provide a truly keyless access management solution, solving a longstanding operational issue regarding physical keys. Locks can be opened securely through anyone’s modern mobile phone and the identity of the person entering the site is automatically recorded.

Sera4 AP3 padlocks are designed for outdoor use at remote sites. With a 10mm guarded shackle, AP3 provides a formidable level of physical robustness. With a 5-year expected battery life and convenient battery changes, the AP3 padlocks and very low impact on maintenance programs.

“Teleporte helps tower companies streamline their operations as they no longer have to get physical keys or cards to anyone who needs to access sites that can be geographically isolated”, says David Coode, CEO at Sera4.

Product Introduction: Armored Padlock

Today, Sera4 announces AP3,  an armoured padlock for easy deployment of keyless security anywhere. AP3 has features which were designed specifically for telecom towers, such as chain link tether points and an internal battery that typically lasts 5 years before needing replacement.  The AP3 body is designed for the abuses of years of outdoor and remote real-world use. The body is chrome-plated, making it very resistant to saws and drills. The AP3 is water-resistant with an IP66 rating, which is good for all non-submersible applications. The silicone cover adds a final layer of protection.

AP3 is sampling now and shipping in volume in the second quarter of 2018.

Product Introduction: MX5

Today, Sera4 announces MX5, our next generation of telecom cabinet and shelter lock controllers for critical infrastructure protection. MX5 improves on all aspects of the MXv4 controller that it replaces: it is smaller, consumes less power, and can accommodate more lock types. MX5 also comes with independent cable sets to make installation and any future repairs much easier.

MX5 is sampling now and shipping in volume in the first quarter of 2018.

Smart tech is the smart choice so long as it’s well-engineered

A few weeks ago, we learned about Amazon’s ambitious plans for Amazon Key. Amazon Key is a solution that allows Amazon delivery people to leave packages inside the home rather than outside the door. They do this by converting traditional door locks to smartlocks, which can be accessed by Amazon when needed. A camera is included to monitor the drop offs. I expect that Amazon has done their market research; They know that some consumers will prefer the risk of giving Amazon access to their home over the risk that packages could go missing. Additionally, the service avoids the inconvenience of having to wait at home for deliveries  This is the same tradeoff between operational efficiency and security that Sera4 solves for industrial infrastructure.

Smartlock security was put to the test at last year’s DEFCON conference, where hackers try to break security. Twelve out of sixteen tested smartlocks were hacked within 15 minutes using simple digital equipment. I had hoped that this would send a message to our industry to take security more seriously. Unfortunately, Amazon’s newly-released smartlock system has already been hacked. Although the current vulnerabilities don’t show how to unlock someone’s house without authorization, the security holes destroy trust in the video surveillance that is a core component of the Amazon Key system. I don’t feel confident to put this on my front door. I doubt anyone wants a lock on their house that let hackers walk in, no matter how “smart” the feature list appears.

Designing secure smartlocks is not easy. It requires both physical security and logical security. People have been designing for physical security for centuries. We’ve largely figured out how to do that. Designing for secure wireless control is a new area, where many designers are still just learning. It’s not surprising that they overlook things.  Security is Sera4’s specialty. Since we don’t aim to get our products in residential front doors, I hope that someone else brings secure residential smartlocks to market soon. If not, adoption is going to be very slow, or we’re going to have a lot of unexpected burglaries in the near future.