Sera4 exhibiting at CannaCon 2022

Sera4 will be exhibiting at CannaCon 2022 this Thursday and Friday in Oklahoma together with our friends from PSA. The cannabis industry has strict requirements on controlling access to plants and products. Teleporte also generates the required trusted access audit trails automatically.

Please stop by and say hello if you are at the show.

Clearwater County Selects Teleporte Keyless Access Control to Secure Broadband Assets

WATERLOO, ONTARIO, CANADA, March 22, 2022 / — Clearwater County, a rural community in Alberta, Canada, has selected Sera4’s Teleporte keyless platform to provide secure, scalable, and simple access control for its Broadband Internet assets.

Clearwater County’s Broadband Internet Project aims to deliver high-speed Internet connectivity to the residents and businesses in the county. Most of the County is under-served by available internet services, especially those that meet the standards of the Canadian Radio-television and Telecommunications Commission’s (CRTC) standards for broadband speeds. This multi-year initiative requires the establishment of a high-capacity broadband backbone structure throughout the County, which has required new critical infrastructure and cooperation between the County and internet service providers (ISPs) and wireless internet service providers (WISPs).

Clearwater County covers an area of almost 18,700 km2 and the infrastructure supporting the Broadband Internet Project is spread across the County. With some sites located hundreds of kilometres from the County’s central administration offices, issuing physical keys to employees, contractors, and service providers was logistically challenging. While the sites themselves are open access, the County shares secure facilities with the ISPs and WISPs, and different keys need to be issued to different technicians and contractors to service the infrastructure. Tim Quinn, Broadband Technologist at Clearwater County, wanted to eliminate key and pass card management altogether, and sought a solution that would allow his team to grant and revoke access to various users, as needed, without having to travel to remote sites.

“Teleporte provides a unified platform that makes it easier to manage access throughout the broadband network, and saves us the time, effort, and cost related to lost keys, changing locks, or replacing access cards,” says Quinn.

Clearwater County trialed Teleporte-enabled lock controllers on a shelter in Ferrier, Alberta. Quinn was impressed that the solution stood up to the harsh conditions of a Canadian winter, and they built two new shelters with lock controllers pre-installed. The plans for expansion of the Teleporte solution include swing handles with lock controllers on the client side, allowing ISPs to access their cabinet bays, and Teleporte-enabled padlocks on the site gates. This deployment approach will assure a fully keyless workflow at the site, which delivers operational efficiency, and will provide detailed access logs, which contributes to site security.

“Teleporte is easy to configure and allows us to provide short- or long-term access to different sites, locks, and doors, all through the same platform,” says Quinn. “We can issue and revoke keys from anywhere. If someone leaves the County, or an ISP, or a supplier has a technician leave the company, it’s easy to remove them from the platform. That’s worth its weight in gold”.

Clearwater County has also found that using Teleporte adds an additional layer of safety for contractors and technicians. “When we send out a work order, we know when the technician arrives and leaves,” says Quinn. “This is important when we’re sending people to remote sites; if someone doesn’t show up or lock up as expected, it gives us a heads up that we should check on them.”

Sera4 protects critical infrastructure in remote places around the globe. Teleporte, Sera4’s keyless platform for physical access control, is both easy to use and highly secure. Operating across four continents, Sera4 provides security and identity control for some of the world’s largest service providers.

“We are thrilled to work with Clearwater County, and it’s a privilege to serve and support projects that help enable the delivery of Broadband Internet,” says Eric Corej, VP of Global Sales at Sera4. “We look forward to working with Tim as he expands the use of Teleporte throughout the County, and we’re proud to provide a solution he can count on to keep the residents and businesses of Clearwater County connected.”

For more information about Sera4 access control solutions or to learn about partnering with Sera4, please visit

Click here to download a reprint of this Customer Story.

New Dashboard for Teleporte Admins

Although there have been many new features introduced and many behind-the-scenes improvements, the overall look and feel of the Teleporte Admin Dashboard has remained largely the same since 2017.

With the launch of our server 3.14 (released today, on pi day) we are previewing our new Dashboard design, built on the latest technology. After 5 years and a lot of customer use, it was time for a major upgrade. Any customers who want to try out the new interface can do so easily, as follows:

  1. Login to Teleporte.
  2. Click on your user name in the top right corner of the interface
  3. Select the option “Teleporte Dashboard (Beta)”

And that’s it: you’re in. You’ll notice an interface that should feel familiar and brand new all at the same time.

Some Highlights of the New Dashboard

The new menu

We designed this update to be intuitive and have very little re-orientation time for our existing users. For example, the Menu has been redesigned as you see to the left. This design is just more intuitive and useful than the old straight list.

New Notification Format

One of the first changes you’ll likely notice is that the Notifications look different. You can see much more information and add comments. For photo notes, you can now see the associated pictures. You can dismiss notifications by clicking the checkmark. A new Filter function is useful for selecting the types of Notifications that you are interested to see.

Real-time updates

Perhaps the most compelling feature of our new dashboard is that it updates data in real time. The original dashboard will display information that is current when it is loaded, but requires reloads to refresh the data. Real-time updates without user interaction make this Dashboard even more ready to deploy to a NOC out of the box.

There are many other updates to discover. Some are subtle improvements to be discovered in time. Others are obvious. Our goal in designing this was that by the time you have logged 30 minutes, you never want to go back to the old one.

The new Teleporte Dashboard will remain in preview for a couple of months while we encourage all our users to try it and share their candid feedback to [email protected]. After the Beta period ends and you’ve had the change to test it in your environment, we plan to migrate everyone to the new Teleporte Dashboard as the only available view. This will mean the retirement of an interface that many of us have grown very familiar with, but we are confident that the new one is worth the switch.

If you aren’t a Teleporte user yet, contact us and we’ll be happy to show you the new dashboard in a demo.