Sera4 Certifies Symtech Innovations as Authorized Integrator

WATERLOO, ONTARIO, July 27, 2021 – Symtech Innovations (Symtech), a Richmond Hill, Ontario-based construction technology integration provider, has been certified under Sera4’s Authorized Integrator program.  

Symtech Sera4 Authorized Integrator

Founded in 1987, Symtech is an industry leader with over 30 years of experience providing electrical and communications cabling services, data center management, and converged technologies focused on delivering best-in-class solutions and services. 

Specializing in construction, retrofit, maintenance, and emergency response in both commercial and industrial sectors, Symtech’s multi-faceted strategy enables the company to address unique business and technology challenges. 
Symtech’s customers are made up of a wide range of industries, including financial institutions, manufacturing, hospitality, pharmaceutical, retail, academic institutions, transportation, distribution, warehousing, and data centers. Symtech is focused on providing customized, dynamic solutions to meet the needs of their clients, regardless of sector or market location.   
“Our goal at Symtech is to build a trusted alliance that delivers unparalleled technological solutions and services to increase productivity, decrease costs, and ultimately forge competitive advantages,” says Rob McAfee, Account Executive at Symtech. “With Sera4, we can take cybersecurity challenges head-on. For instance, this sector’s complex and dynamic environment makes identifying threats and assessing vulnerabilities difficult and requires that these tasks be addressed in a collaborative and creative fashion. Sera4 offers the critical infrastructure to address such cybersecurity concerns while simultaneously providing clients with the physical security and required related services.” 

Sera4 protects critical infrastructure in remote places around the globe. Sera4’s keyless platform for physical access control is both easy to use and highly secure. Operating across four continents, Sera4 provides security and identity control for some of the world’s largest service providers.  

“We’re thrilled to certify Symtech under our Authorized Integrator program,” says Eric Corej, VP of Global Sales at Sera4. “Symtech is the industry leaders in converged technologies, solving OT/IT and IOT challenges, as well as traditional and electrical services. We’re looking forward to partnering with the team to bring secure, scalable, and reliable access control solutions to their customers.  

To learn more about Symtech, connect on LinkedIn, visit, and follow on FacebookTwitter, and Instagram. For more information about Sera4 access control solutions or to learn about partnering with Sera4, contact us

FortisBC Selects Sera4 Keyless Padlocks to Secure Electronic Vehicle Charging Stations

WATERLOO, ONTARIO, July 21, 2021 — FortisBC, a British Columbia-based utilities provider and a subsidiary of Canada’s largest privately-owned utility company, has selected Sera4 to provide secure, reliable, and scalable access control to its electronic vehicle (EV) charging stations.  

Fortis BC Logo

FortisBC owns and operates over a dozen Direct Charge Fast Charging (DCFC) stations throughout British Columbia, and needed a secure, modern solution for granting access to these stations without requiring traditional keys.  

Michael Leyland, Manager of Innovation Initiatives at FortisBC, led the implementation of Sera4. Prior to launch, Leyland had no visibility into who was accessing the DCFC stations, when they were accessing them, or how long they were there. Measuring contractor response time and reconciling invoices for work completed were challenging, because Leyland didn’t have access to automatic audit trails on FortisBC’s assets. 

“Sera4 is a game-changer,” says Leyland. “Being able to issue an electronic key for a contractor 200 kilometers away to service a charging station is a much better experience for us, our contractors, and ultimately our customers. That’s what Sera4 has done for us—we can get the critical infrastructure that our customers rely on back up and running faster, because we don’t have to worry about how we’re going to get a traditional key to the contractor that needs it.” 

Sera4 protects critical infrastructure in remote places around the globe. Sera4’s keyless platform for physical access control is both easy to use and highly secure. Operating across four continents, Sera4 provides security and identity control for some of the world’s largest service providers.  

“We’re thrilled to partner with FortisBC to provide a secure, reliable solution that helps them serve their customers better,” says Eric Corej, VP of Global Sales at Sera4. “We love that FortisBC is leveraging the insights and audit trails delivered by Teleporte [Sera4’s software platform]. That’s what we’re really selling—identity intelligence.” 

For more information about Sera4 access control solutions or to learn about partnering with Sera4, please visit

Sera4 Appoints LUKKO as Distributor for Turkey

WATERLOO, ONTARIO, July 6, 2021 – Sera4 has appointed LUKKO to distribute its keyless access control solutions in Turkey.  

Based in Istanbul, LUKKO, is a technology company specializing in sustainable and customizable security solutions. With a trained and experienced team, LUKKO offers its clients extensive solutions, from design to implementation, across the areas of security engineering, entry access control systems, digital locking technologies and high-security applications. 

LUKKO Turkey Logo

With a broad customer portfolio, LUKKO specializes in providing solutions to critical infrastructure companies, government agencies, manufacturing facilities, city hospitals, and educational campuses. 

While LUKKO works with a wide variety of customers, they have not yet had an opportunity to engage on a large project in the telecom sector, due to their limited capability to provide an appropriate access control solution. The team at LUKKO focused their research and reached out to Sera4 to discuss collaborating on projects for telecom and other industries.   

Oktar Öz, Co-Owner at LUKKO, is looking forward to bringing Sera4’s keyless access control solutions to his customers and closing a gap in their portfolio of product offerings. “We are very happy to team up with Sera4,” says Öz. “We see this as a good opportunity to expand our reach into new markets for us, and it is very exciting to do this with a leading solution provider.” 

Sera4 protects critical infrastructure in remote places around the globe. Sera4’s keyless platform for physical access control is both easy to use and highly secure. Operating across four continents, Sera4 provides security and identity control for some of the world’s largest service providers.  

“We’re thrilled to expand our network in Europe and bring the power of secure, scalable, reliable keyless access control solutions to Turkey and beyond,” says Eric Corej, VP of Global Sales at Sera4. “We’re looking forward to growing our relationship and helping Oktar and the team at LUKKO to bring secure, scalable, reliable access control solutions to their customers.” 

To learn more about LUKKO, connect on LinkedIn, visit, and follow LUKKO on Twitter or Instagram. For more information about Sera4 access control solutions or to learn about partnering with Sera4, contact us

Introducing Connected Latch

Like most padlocks, our AP3 Armored Padlock can be locked by anyone at any time. Just push down the shackle and the padlock will lock with no questions asked. This is very convenient and intuitive. However, when someone who is not using the Teleporte mobile application closes the lock, the event is stored on the lock and not immediately synchronized to the Teleporte Cloud in real time. Result: secured sites may appear to be open until the lock is opened again. Sera4 is introducing Connected Latch to give our customers the option between flexible closing and strict close procedures.

App screenshot in Connected Latch mode

Organizations who enable Connect Latch feature will immediately change the behavior of their padlocks. The padlock will only lock if the shackle is pressed down while instructed to by the mobile application. This way, the app will always record close events in real-time and the system will show an accurate status.

This feature is just another way we offer our customers a choice. In this case, between maximum convenience or maximum compliance.

Sign in to our Support Portal to access the user guide for this and other features.

Why Go Keyless?

The challenges associated with lost and stolen physical keys are often top of mind when security teams start thinking about keyless options. However, there are many more benefits to consider if you’re thinking about going keyless.  

Keyless padlock on telecom MNO towerco gate

What do we mean when we say “keyless access control”?  

Obviously, keyless access control solutions don’t require traditional metal keys. But people often refer to access control systems that require a card or fob as “keyless”. While this type of access control solution is becoming more popular, when we say “keyless”, we mean that the solution doesn’t require any physical thing to control access rights: no keys, no access cards, and no fobs. The keys are virtual; digital tokens are stored in mobile devices and automatically transmitted over the air. 

The benefits of going keyless 


Digital keys allow you to control not only who has access to your assets and infrastructure, but when. Concerns about bad actors getting their hands on master keys are alleviated, and there are none of the headaches associated with retrieving keys from departing staff. Virtual keys pair access with identity, so you know exactly who is accessing your sites.  


Securing your assets is important to protect your assets, but it is equally important for the cybersecurity of your network. A keyless access control solution designed with security at the forefront is an order of magnitude more secure than traditional locks and keys. Virtual keys are much harder to duplicate than mechanical keys, and can’t be lost, stolen, or misplaced. And because digital keys are matched to a specific user, people tend to behave better when they know their name is attached to an access event.  


With explosive growth in some sectors, and unprecedented circumstances related to the recent pandemic in others, no one knows what their business will look like one, three, or five years from now. Keyless access control allows you choose whether you want to start with a few test sites or go for your whole network, and then effortlessly scale access with your business. Whether you’re looking to scale with acquisition of assets or employees, or adding more, or more remote sites, to your portfolio, digital keys provide scalability without exponentially compounding operational expenses. Virtual keys future-proof your access control strategy. 

Operational Insights 

Virtual keys, backed by a cloud infrastructure, provide insights into operational processes across your assets and organization. These insights can help refine strategies from everything to resource planning to reconciling billing with contractors. It’s often challenging for operations teams to understand the actual processes being undertaken at remote or satellite sites. Access logs and audit trials provide the intelligence needed to make better business decisions and understand process gaps.   


Keyless access control goes beyond securing your sites and assets. Regulated industries require identity management and the burden of proof falls on organizations to prove regulatory compliance to governing bodies. Keyless access control, backed by a robust cloud solution, allows organizations to create defensible audit trails, safeguard regulated assets and processes, and assure compliance with industry requirements. We envision a world where the access control strategy drives innovation in the areas of regulatory and safety compliance. 

The benefits of cloud 

Most of the benefits of a truly keyless solution are found in the integration with cloud technology. A good cloud implementation makes customer adoption easy.  With a cloud solution, there are no costly servers to install or maintain on-site. The cloud infrastructure manages everything from issuing and revoking keys to the capture and storage of data related to the access control solution.  
As with any cloud solution, you need to make sure that your data is protected and appropriately encrypted. The right partner for your keyless access control solution will put security at the forefront of their platform, and ensure that the software is kept up to date to comply with evolving security standards. 

The benefits of mobile access 

Issuing virtual keys to mobile devices ensures that keys get to the people who need them, when they need them, and for however long they need them. Whether you’re issuing a key to a long-standing employee or a service contractor, to a site in the city, or 500 miles away in the middle of nowhere, the experience is the same. 

Sera4’s keyless solution is powered by Teleporte, a proprietary app which uses multiple methods of authentication to ensure that identity and permissions are verified. These authentication methods provide a more secure, compliant access control solution than traditional locks and keys, and Teleporte is also able to capture attempted accesses, not just successful opens.  

No network? No problem. Teleporte isn’t dependent on live network access. It’s important that users be able to access sites and infrastructure, no matter how remotely located, so the app doesn’t require internet access to open a lock.  

Moving from a point solution to a strategic initiative 

With advancements in keyless technology, and the growth of cloud infrastructure, access control is now considered an integral part of the overall security strategy. Keyless solutions allow the creation of holistic, cohesive access control systems, where the access mechanisms integrate with each other, as well as with existing systems and applications. 

Sera4 provides all the convenience and benefits of a keyless solution without sacrificing security or reliability. Our solutions are purpose-built to provide secure, scalable, and reliable access control across all of your assets and sites, from cabinets and cages to outdoor enclosures. Our hardware is built to withstand the harshest environments, and our software is elegantly designed to manage identity, generate audit trails, prove compliance, and improve operational efficiency.  

While we don’t envision a world without mechanical keys, keyless solutions provide flexibility, scalability, and customization that just isn’t possible with traditional locks and keys. Different industries and sites face different security and access control challenges, whether due to number of access points, number of users, or the remoteness of a site. Cloud-based access control systems can be configured to meet any need.  

To learn more about Sera4 keyless access control solutions, book a demo with our team.