Failsafe Unlock Explained

The Teleporte keyless access control system uses digital certificates as keys and controlled through a mobile phone application.  We have proven this method to be secure, scalable and reliable. Teleporte works on practically all Android and iOS devices (over 700 models in use and counting), so we ensure great user adoption. Users access the vast majority of our locks in this way.

With the recent launch of Teleporte server 3.4, we introduced the Failsafe Unlock feature. With this, you can still get into your locks in the event your smartphone isn’t working; whether the phone’s battery is dead at the end of a long working day or somehow your phone is damaged and no longer functions. The Failsafe Unlock feature provides you with a 4-digit flash pattern that you replicate by holding the button on the lock or with our Access Pad. Entering the valid code will grant access to the lock.

How Failsafe Unlock works as a user.

Failsafe Unlock is even easier to use from the administrator’s side. The administrator will tell the user the code and record who they gave it to in the admin panel. This way, Teleporte system maintains the access logs. The code is unique to each lock and is only valid for a few hours. Failsafe Unlock is now available to all Teleporte Enterprise subscribers.

With this innovation, we are enabling the transition to digital access control by eliminating the last of the reservations for going keyless. For more information, contact us or click here for more product information.

Deploying Teleporte during the pandemic

The COVID-19 pandemic is the biggest adjustment in business operations in a generation. Authorities worldwide are asking everyone to stay home or to maintain a social distance from others if we need to go out. No one knows how this situation will evolve, how long until we get a vaccine, and what permanent effects will persist in a “new normal”.

At Sera4, while we can’t practically retool to make facemasks, we can help with social distancing and help to monitor remote sites when technicians visit less frequently. Teleporte’s keyless infrastructure means that you grant access virtually – no handing out keys, cards or fobs; no paper sign-in sheets. You can make your process more efficient and secure, while maintaining the social distance that is now required. 

A lot of people we speak with are concerned about the risks of going digital on something as important as site access control. No one wants a system that doesn’t work as intended every single time, and many people are afraid of the risks of a hacking attack. These are legitimate concerns, given the poor reliability of many new technologies and the steady stream of bad press about smartlock solutions that have been hacked.  

We are very aware of these concerns and work hard to address them. Starting from a security infrastructure that has its roots in BlackBerry, we have built Teleporte to be the most secure keyless access system, built on a patented system that uses digital certificate – just like internet banking. Having measured a 99.97% access success rate over the last 1 million openings on the Teleporte network worldwide, we maintain that Teleporte is as reliable as a traditional lock and key.

We’ve also made Teleporte a very safe and simple system to deploy. Being a cloud-based solution, it requires no IT integration project, no servers, no data connections, no power (in the case of our padlock), no maintenance routines. Just install a padlock or a lock controller on your door, enclosure or gate and visit teleporte.sera4.com to manage access. And that’s it!  

Contact us or our network of distributors and integrators to learn how Teleporte is the right solution to roll out in the face of social distancing. Or click here and take a look through some of our information to decide for yourself.

Teleporte 5.1 for Android: French Support

We are pleased to announce the immediate availability of our Teleporte Mobile Application version 5.1 for Android. In addition to numerous minor usability and bug fixes, we now provide French language support natively in the app. Teleporte for iOS to follow shortly.